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Shiping Information Q&A

HOW LONG DOES IT TAKE TO GET TO MY ORDER?

If your order fully processed, you will receive an email from MISS FONG confirming your purchase along with courier,tracking nubmer and estimated delivery date. Please allow 1-4 days for fulfillment to be completed. If you do need to make changes to an order, please email orders@missfong.com as quickly as possible. Please be aware that any order changes may not be fully completed if your order has already been fulfilled. It’s usually 7-20 days for delivery after it’s shipped.

Why the shipping time varies so different

Because we have warehouse in USA, CANADA and China. It depends on where the order is fulfilled. If the style you buy is stocked in USA or CANADA, the delivery time would be around 7 days for CA and USA customers. If the style you buy is stocked in China, the delivery time would be a bit longer. If you are urgent, we have expedited shipping service.

For Countries out of USA,  do we need to pay tax?

No. All our shipping fee is including tax. But because some local service charge the tax without notifying us. Sometimes it would be the case that you are charged  tax when the parcel arrive in the post office. In this case, please contact us, we will refund you the tax you pay to your account.

DO YOU SHIP INTERNATIONALLY?

Yes, we ship internationally.

IS IT EXPENSIVE FOR INTERNATIONAL FLAT RATE?

Not at all. We even provide FREE SHIPPING to many countries out of US. For more details, pls select your country for flat rate information. Or contact orders@missfong.com for an inquiry.

WHAT IS YOUR INTERNATIONAL RETURN POLICY?

Our 30 days exchange agreement is open to CANADA, UK and GERMANY ONLY. If any international orders meeting quality issue that affects your use, pls write to orders@missfong.com for our further solution.

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